Policy Center
Policies and student rights
Plain summaries first, full text below. Every policy is written to be understood by non-native English speakers.
22 of 22 policies
Privacy Policy
How we collect, use and protect your personal information.
Terms of Service
The agreement that governs your enrollment and use of our services.
Refund Policy
When you can request a refund and how to do it.
Cookie Policy
How cookies and similar technologies are used on our site.
Accessibility Statement
Our commitment to accessible learning and how to request accommodations.
Academic Integrity Policy
Rules for honest, original academic work, including AI use.
Student Code of Conduct
Behavior expectations for all students.
Attendance & Participation Policy
Attendance and participation expectations for live and online courses.
Student Complaint & Grievance Policy
How to raise a concern and how we resolve it.
Copyright & DMCA Policy
Ownership of course materials and how to report infringement.
GDPR Privacy Notice
Your data rights if you are in the European Economic Area.
Admissions & Enrollment Policy
Who can enroll and how enrollment works.
Technology Acceptable Use Policy
Rules for using Moodle, Zoom and other Institute technology.
Anti-Harassment & Non-Discrimination Policy
Our commitment to a respectful learning environment.
Student Services Policy
Support services available to students and their limits.
Instructor Code of Conduct
Professional standards for instructors and tutors.
Records Retention Policy
How long we keep different types of records.
Data Breach Response Policy
How we respond to security incidents.
AI Usage Policy
Responsible use of AI tools by students, instructors and staff.
Financial Responsibility & Tuition Policy
Tuition, payments, currency, chargebacks and financial holds.
Certificate Issuance & Academic Records Policy
How certificates, transcripts and verification work.
Recording & Media Release Policy
How classes may be recorded and how recordings are used.