Policy · Updated November 1, 2025
Financial Responsibility & Tuition Policy
In plain English
Tuition, payments, currency, chargebacks and financial holds.
This policy explains payment obligations, currency, and what happens when a payment is reversed.
Tuition
Tuition is due in full at enrollment. Published prices are in US dollars. Launch pricing applies while stated on the Programs page.
Payment processing
Card payments are processed by Stripe. Starfhax Institute never stores full card numbers. Your bank may apply a currency conversion or international transaction fee.
Failed or reversed payments
If a payment fails or is reversed, access may be suspended until the balance is resolved. We will contact you at your enrollment email before suspending access.
Chargebacks
Contact billing@starfhax.institute before disputing a charge. If a chargeback is filed without prior contact, access may be suspended while the dispute is resolved and reinstated once payment is confirmed.
Outstanding balances
Students with an unresolved balance may not enroll in additional programs or receive certificates until the balance is settled.
Refunds
Refunds are governed by the Refund Policy and are returned to the original payment method.
Questions about this policy?
Email legal@starfhax.institute or use the Student Complaint Policy for a formal concern.