Student Resources
Student resources and support
Where to get help, what the rules are, and how your records work.
Student services
Student Services
Enrollment questions, course changes, Moodle access and general support.
Learn moreAccessibility
Request accommodations, report a barrier or ask about accessible formats.
Learn moreAcademic Records
Certificates, completion verification and records questions.
Learn moreBilling
Payment questions, receipts, coupons and refund requests.
Learn moreComplaints
A clear route to raise and resolve a concern.
Learn moreTechnical Support
Moodle or Zoom access issues and login help.
Learn moreKey student policies
Academic Integrity Policy
What counts as honest work, including AI tools.
Attendance Policy
Attendance and participation for live and online courses.
Student Code of Conduct
How we treat each other in class and online.
Complaint Procedures
Steps and timelines for raising a concern.
Privacy Information
What we collect and how it is protected.
Certificate Information
How certificates are issued and verified.
Policies library
Search all policies- Privacy Policy
- Terms of Service
- Refund Policy
- Cookie Policy
- Accessibility Statement
- Academic Integrity Policy
- Student Code of Conduct
- Attendance & Participation Policy
- Student Complaint & Grievance Policy
- Copyright & DMCA Policy
- GDPR Privacy Notice
- Admissions & Enrollment Policy
- Technology Acceptable Use Policy
- Anti-Harassment & Non-Discrimination Policy
- Student Services Policy
- Instructor Code of Conduct
- Records Retention Policy
- Data Breach Response Policy
- AI Usage Policy
- Financial Responsibility & Tuition Policy
- Certificate Issuance & Academic Records Policy
- Recording & Media Release Policy